Skip to content
teamdockHelp

Getting started with Teamdock

Teamdock is the back office for your WooCommerce shop: orders, products, invoices, customer questions, shipping and your team in one place. You get your own workspace at an address like yourcompany.teamdock.ai. This section takes you from your first click on teamdock.ai to the moment your colleagues are signed in.

The Today screen: what is waiting on you, your beans and your tasks

The journey in short

Section titled “The journey in short”

  1. Sign up on teamdock.ai. You choose the Essentials plan, enter your company name and email address, and choose whether you want WordPress hosting. You pay through Stripe with a 14-day trial. See Signing up and paying.

  2. The welcome email. Within a few minutes of payment your workspace is ready and you get an email with your activation link or your login details. See After payment: the welcome email.

  3. Setup. With the link from the email you connect your WooCommerce store and set up your login. If you took WordPress hosting and your store is already connected, you only collect your password. See Setup.

  4. Logging in for the first time. You log in with your WordPress username and an Application Password. See Logging in for the first time.

  5. Finishing your workspace. A checklist shows what is left: sending email and your company details are required; Peppol, online payments, an inbox for tickets and your own domain are optional. See Checklist: finish your workspace.

  6. Bringing in your team. Each colleague gets their own WordPress account with a staff role and logs in with it. See Inviting your team.

  7. Looking around, and the app. Get to know the parts of the workspace and put Teamdock on your phone. See A tour of the workspace and The Teamdock app.

What you need to have ready

Section titled “What you need to have ready”
  • A WooCommerce shop, or the choice of WordPress hosting with Teamdock. If you already have your own shop, you need access to its WordPress admin to create API keys and an Application Password.
  • A payment card for the trial. Nothing is charged until after 14 days.
  • A work email address where you receive the welcome email. That address is also the one you can later request a new activation link for.
  • Optional: your KvK number (for Dutch businesses) and your VAT number. They appear on the invoice you get from Teamdock.

Read on

Section titled “Read on”
Connecting your shopConnect your own WooCommerce, or the shop we host for you.
Team and rolesWho sees what in the workspace.
Account and subscriptionCompany details, security and your subscription.